{"product_id":"nori-zen-1-year-protection-plan","title":"Nori Zen 1-Year Extended Protection Plan","description":"\u003ch1\u003eNori Zen 1-Year Extended Protection Plan\u003c\/h1\u003e\n\u003cp\u003eAt Nori Zen, we stand behind the quality of every cup we create.\u003c\/p\u003e\n\u003cp\u003eYour Nori Zen Cup is covered by a \u003cstrong\u003e1-Year Extended Protection Plan \u003c\/strong\u003efrom the date of delivery against defects in materials and workmanship under normal household use.\u003c\/p\u003e\n\u003ch2\u003eWhat is Covered\u003c\/h2\u003e\n\u003cp\u003eThis protection plan covers manufacturing defects, including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDefective stainless steel body\u003c\/li\u003e\n\u003cli\u003eFaulty insulation performance\u003c\/li\u003e\n\u003cli\u003eDefects in the temperature display caused by manufacturing\u003c\/li\u003e\n\u003cli\u003eManufacturing defects in the lid or straw (excluding damage caused by misuse)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIf a manufacturing defect is confirmed, we will, at our discretion, replace the defective product or the affected part at no additional cost.\u003c\/p\u003e\n\u003ch2\u003eWhat is Not Covered\u003c\/h2\u003e\n\u003cp\u003eThis protection plan does not cover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNormal wear and tear\u003c\/li\u003e\n\u003cli\u003eCosmetic scratches, dents, or discoloration\u003c\/li\u003e\n\u003cli\u003eDamage caused by dropping, impacts, accidents, or misuse\u003c\/li\u003e\n\u003cli\u003eDamage resulting from improper cleaning or care\u003c\/li\u003e\n\u003cli\u003eDamage caused by exposure to extreme heat or fire\u003c\/li\u003e\n\u003cli\u003eLoss or theft\u003c\/li\u003e\n\u003cli\u003eDamage resulting from unauthorized modifications or repairs\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eImportant Care Instructions\u003c\/h2\u003e\n\u003cp\u003eTo protect the electronic temperature display, \u003cstrong\u003ethe lid is NOT dishwasher safe.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHand wash the lid only using mild soap and warm water.\u003c\/li\u003e\n\u003cli\u003eDo not submerge the lid in water for extended periods.\u003c\/li\u003e\n\u003cli\u003eDo not place the lid in a dishwasher.\u003c\/li\u003e\n\u003cli\u003eThe stainless steel cup body and straw may be cleaned according to the care instructions provided with your product.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDamage caused by placing the electronic lid in a dishwasher is considered improper use and is \u003cstrong\u003enot covered\u003c\/strong\u003e under this warranty.\u003c\/p\u003e\n\u003ch2\u003eHow to Make a Claim\u003c\/h2\u003e\n\u003cp\u003eIf you believe your product has a manufacturing defect, please contact us within the protection plan period at:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003esupport@norizencup.com\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePlease include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYour order number\u003c\/li\u003e\n\u003cli\u003eA description of the issue\u003c\/li\u003e\n\u003cli\u003eClear photos or a short video showing the defect\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eOur support team will review your claim and respond as quickly as possible.\u003c\/p\u003e\n\u003ch2\u003eLimitation of Extended Protection Plan\u003c\/h2\u003e\n\u003cp\u003eThis protection plan is limited to the replacement of defective products or parts. It does not cover incidental or consequential damages to the extent permitted by applicable law.\u003c\/p\u003e\n\u003cp\u003eThank you for choosing Nori Zen. We are committed to delivering products designed to elevate your everyday routine.\u003c\/p\u003e","brand":"Nori Zen Cup","offers":[{"title":"Default Title","offer_id":54275689283923,"sku":null,"price":4.99,"currency_code":"USD","in_stock":true}],"url":"https:\/\/norizencup.com\/products\/nori-zen-1-year-protection-plan","provider":"Nori Zen Cup","version":"1.0","type":"link"}